Support center

Find answers to your questions and get help from our support team.

Welcome to TryPoint

Welcome to TryPoint
What TryPoint Does
Who TryPoint Is For

Getting Started

Installing TryPoint
Setting Up the Try-On Button
Customizing the Button

How the AI Works

AI Technology Behind TryPoint
Supported Garment Types
Photo Requirements for Shoppers
Try-On Accuracy and Quality

Features

Email Capture
Sharing and Downloading Try-Ons
Usage Rights and AI UGC
Feedback Collection
Discount Provision
Shoppable Try-On Videos

Analytics

Analytics Overview
Understanding Try-On Metrics

Pricing and Billing

Plans and Pricing
Understanding Try-On Costs
Upgrading, Downgrading, and Cancelling

FAQ

Frequently Asked Questions

GDPR and Privacy

GDPR Compliance
Privacy Policy
How Shopper Data Is Handled